Whether is was to ask questions about banking or swinging in for some milk, readers who have been in Ralph’s in Los Osos may have received a friendly smile from across the US Bank counter that brightened their day. Bringing joy to errands wasn’t part of Don Brown’s initial job description, but it certainly became his legacy—one that he will take with him to a new location. Don’s last day at US Bank was Saturday April 9, and began his new job at Chase Bank of Morro Bay on April 18.
Don began as a US Bank banker in 2016, quickly rising to the role of premier client relationship specialist, a role he took to heart. Combing a masters degree in finance with a natural talent for helping others, it wasn’t long before he started making a positive impact on his customers. Don has a wealth of knowledge regarding all things finance: loans, credit cards, budgets, mortgages and more. During his time at US Bank, he has helped customers rebuild their credit scores, manage end of life transitions, begin their savings journeys, avoid fees, and make the most of their money. During the pandemic, he helped many businesses apply and receive their PPP loans.
Even behind the glass and the mask, customers were sure to find him dressed to the nines ready to bring positivity and solutions to all situations. Repeat customers asked for him by name. Just ask Ted Parrish, a Los Osos resident and customer of Don’s who heard of his leaving.
“What? No! Now I have to move out of state, no reason to stay here! In all seriousness, he’s been a real asset to us. He set up our accounts, our credit cards, he was our advisor, the whole bit. We’re really going to miss him.”
Don recently earned his Series 6 & 63 licensing, a step closer to his goal of being a certified financial planner. “My ambition is to assist as many as I can. I want to build long lasting relationships on the Central Coast,” Don said.
When not working, he can be seen in the ocean surfing, rolling around the skate park, sliding down Mammoth mountain, or babysitting his 3-year-old nephew. The outdoorsman is a native of Florida, but a solid part of this Central Coast community.